Shipping & Delivery

We are committed to delivering high-quality clothing with a seamless shopping experience. Below are the details of our shipping process:

Shipping Locations

We currently ship across the Netherlands and select international destinations. If your country is not listed at checkout, please contact our support team for assistance.

Shipping Timeframes

• Netherlands: Estimated delivery within 1-3 business days.
• Europe: Estimated delivery within 3-7 business days.
• International: Estimated delivery within 7-14 business days.

Processing times may take 1-2 business days before your order is dispatched. Orders placed on weekends or holidays will be processed the next business day.

Shipping Fees

• Netherlands: Free shipping on all orders above €XX. Standard shipping fee: €X.
• Europe: Standard shipping fee: €X.
• International: Shipping fees vary based on location and order weight, calculated at checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking link to monitor your package’s journey.

Customs & Duties

Customs fees, import duties, or taxes may apply for international orders based on your country’s regulations. These charges are the responsibility of the customer.

Lost or Delayed Shipments

If your order is delayed beyond the estimated timeframe, please contact our support team for assistance. Ace is not responsible for lost or stolen packages after they have been marked as delivered.

For any shipping inquiries, please reach out to hello@acesupport.store.